Terms & Conditions

(Including Delivery, Returns & Privacy Information) 

1.    Prices

All prices include VAT if applicable.

Any special offer given by Whittlefold applies only to the Goods specified within that offer and cannot be used in conjunction with any other offer. Offers apply only while stocks last.

2.   Delivery

Orders will be despatched for scheduled date after receipt and payment.

3.   Payment Options

We accept all major credit and debit cards.

4.   Cookies & Privacy Policy

a) Information we collect about you

We collect information about you when you; visit our website; register or buy products on our website; take part in promotions, surveys or competitions; contact us via email or phone.

We do not supplement this information from any external sources.

b) Using your information

Collecting personal information helps us to better understand what you need from us. We use this information for:

·         Managing and improving our website.

·         Personalising our products and offers to you.

·         Administering your account and processing orders.

·         Informing you of changes to our website or product lines.

·         Managing promotions, competitions, surveys and questionnaires.

We do not share your information with anyone external to Whittlefold. Your personal information is safe with us and will not be used for anything other than the areas explicitly stated above.

c) Marketing & Research

We love to keep you updated with our latest product lines, promotions and discounts as well as any events happening at Whittlefold which we think may be of interest to you.

If you would prefer not to receive this information, then please send your details to info@whittlefold.co.uk and we will ensure you are removed from our mailing lists

d) What are cookies and why do we use them?

A cookie is a small file containing letters and numbers that can be stored by your browser and on your devices hardware (computers, smart phones, tablets etc). They are created when you access certain websites. Cookies collect standard Internet log information and visitor behaviour in an anonymous form. They allow a website to recognise users when they return to a site.

We use cookies to monitor usage of our website. By using cookies we can see the products and services you are interested in when you browse this website, enabling us to personalise your visit and make it more user-friendly (for example by allowing us to save your password so that you do not have to re-enter it every time).

Usage of certain cookies on our site is essential to it working fully. A number of important parts of this website will not function if cookies are not enabled.

By using our website, you give consent to the use of cookies for the reasons specified above.